Terms of service & Cookie Policy

Lily Cora Flowers

Deposit and Payment

In order to secure our services and reserve the date for your wedding, a 30% non-refundable deposit is required. This ensures no other conflicting work is taken on your event date.

The remaining balance is due 30 days prior to your event date. Payment can be made via bank transfer to Lily Cora Flowers (details provided on invoice).

Failure to pay the remaining balance by the due date may result in cancellation of services and forfeiture of the deposit. Late payments may incur a surcharge.

Cancellations and Changes

• Minor changes may be accepted up to 3 weeks before the wedding, subject to product availability and pricing adjustments.

• All changes must be submitted in writing and are subject to availability and variation in costs.

• If the client cancels, the 30% deposit is non-refundable. Cancellations within 30 days of the event may result in additional charges based on work already completed or materials purchased.

• If Lily Cora Flowers cancels due to unforeseen circumstances, a full refund will be given, including the deposit.

Rentals

• Any vases, props, or equipment rented to you must be returned or collected in the same condition as provided.

• A replacement fee will be charged for any items lost, broken, or damaged.

• Items must be returned or made available for collection within 48 hours of the event, unless otherwise agreed in writing.

Travel and Installation Fees

A travel and/or installation fee will apply to events that require on-site setup. This is calculated based on the size, complexity, and distance of the event and will be quoted on a case-by-case basis.

Substitutions and Availability

• The client agrees to communicate any colour preferences, flower likes/dislikes, and style requests clearly.

• Lily Cora Flowers will advise on seasonality and availability, but due to the natural and perishable nature of flowers, specific varieties cannot be guaranteed.

• The florist reserves the right to make substitutions using flowers of similar appearance, value, and quality to maintain the overall design and aesthetic.

• Lily Cora Flowers will act in good faith and to the best of their ability to meet the original vision outlined in the quote.

Force Majeure (Events Beyond Control)

Lily Cora Flowers is not liable for delays or non-performance caused by events beyond our control, including but not limited to weather, natural disasters, acts of God, pandemics, government restrictions, unforeseen transport disruptions, or major road closures.

In such cases, we will make every effort to fulfill our obligations. Refunds, if applicable, will be issued minus any expenses already incurred.

Liability

Lily Cora Flowers is not responsible for any injury, loss, or damage arising from the use or handling of floral arrangements, structures, installations, or rented equipment after delivery or setup.

The client assumes responsibility for informing the venue of any floral installations, rigging requirements, or safety concerns.

Images and Marketing

• The client agrees that photos of Lily Cora Flowers’ floral work may be used in promotional materials, online platforms, and social media, unless otherwise requested in writing.

• Any images shared publicly by the client that include Lily Cora Flowers’ work must be credited and tagged appropriately.

• If the client does not wish for any photographs of them personally to be used, they must inform us in writing.

Agreement and Signatures

By paying the deposit, the client confirms understanding and acceptance of the terms outlined in this agreement. This contract becomes legally binding upon receipt of the deposit.

Thank you for choosing Lily Cora Flowers

This is the Cookie Policy for Lily Cora Flowers, accessible from https://lilycora.co.uk

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Forms related cookies

    When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    For more information on Google Analytics cookies, see the official Google Analytics page.

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Instagram and TikTok, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

For more general information on cookies, please read this Cookies Policy article.

However if you are still looking for more information then you can contact us by emailing us at info@lilycora.co.uk